Shipping policy

Shipping Policy

Thank you for shopping with Zellury. Please review the information below regarding our shipping process.

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email.

Shipping Times
Because our products are shipped from various fulfillment centers, delivery times may vary depending on the item and destination. Estimated delivery time is typically 7–20 business days, depending on your location and the product ordered.

Please note that shipping times are estimates and are not guaranteed. Delays caused by customs, weather, carrier issues, or other factors outside our control are not the responsibility of Zellury.

Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery status.

Customs, Duties and Taxes
Zellury is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damaged or Lost Packages
Zellury is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier or Zellury support at zellurysupport@gmail.com directly to file a claim.

Questions
If you have any questions about shipping, please contact us at zellurysupport@gmail.com.